Which Ad Was the Winner?
Posted by Dr Sarah Farrant
There are a lot of people in the advertising industry who hate this.

It’s the same as students who hate tests or athletes who don’t want to look at the scoreboard.
Some people don’t like the accountability of measured results. Many advertising types prefer to talk about vague terms such as “creativity” or “visual impact.” Bring up the subject of results and they often look like scared rabbits. Frankly, I love measured results. It can be tough on the ego at times. But it eliminates a lot of guesswork and helps assure that campaigns are effective. After all, marketing should be a bottom-line activity.
Recently, we conducted some tests using local Facebook ads and I’d like to share the results.
The technique we used is called “split testing.”
Split testing is a powerful strategy for increasing the effectiveness of advertising. Two versions of an ad are created. One half of your target group see one version of an ad, the other half sees the alternate version. By tracking the number of responses you can determine which ad is more effective. You then use the one that generates the best results in your future advertising. Split testing can help compare different selling appeals, prices, and just about any aspect of your product or service.
By using Google or Facebook ads, you can get results quickly and with a minimum amount of money being invested. In this case, the client was a dental practice looking to attract new patients. The service being offered was a teeth-whitening program.
TEST NUMBER ONE
For the first test, identical headlines and body copy were used. What was being tested was the image. In one, we focused on a close up of woman with an attractive smile. The second image was a close up of just a beautiful smile. Which do you think did a better job of attracting people who wanted to whiten their teeth? Here are the two options that were tested:

Result: The ad with the full face pulled 400% better than the ad with just the close-up of the smile.
TEST NUMBER TWO
The next test compared two different headlines. The first used the “A Whiter Smile For Summer” headline. The second used “Whiten Your Smile for $99.” Again, the only difference between the two ads was the headline. Which do you think got better results?

Results: The headline “Whiten Your Smile for $99″ pulled 53% better than the headline, “A Whiter Smile For Summer.” It appears that bringing the specific price up into the headline added a “deal” factor to the ad that made it more compelling. This then became our new winner and the ad to beat. (This is called “the control” in direct response advertising terms.)
TEST NUMBER THREE
For the next test, we compared an image of a pleasant older couple against our control. All other factors were kept the same. Would both a man and woman with great smiles generate more responses than a single woman?

Results: Again, the image with the smiling woman produced better results, yielding a 58% better response rate. At this point we decided we should give the smiling woman a name. We decided on “Melissa.” It was much easier than constantly saying “the pleasant, smiling, blonde woman.”
TEST NUMBER FOUR
Next, Melissa had to defend her top spot against an attractive younger woman. Again, the only difference was the image. All other factors were kept the same.

Results: The new woman did quite well, out pulling all of our other tested ads. However, she was unable to do better than Melissa. Melissa out pulled the challenger by 47%. So, as our “control” Melissa continues to run.
TESTING – THE KEY TO RESULTS
One thing that becomes crystal clear through testing is that different selling messages and images get different results. If you are not tracking your results and testing new appeals, you are not getting the best yield from your marketing.
By using tools such as Google Adwords or Facebook, it is possible to get tangible results in days. They are very fast tools for measuring the effectiveness of different ads. By building on what works best, you can enhance the results your marketing generates (like what Richard did here). The best way to know what works is to test and measure your results. If you haven’t done so already, make testing a key part of your marketing strategy.
There are a lot of people in the advertising industry who hate this.

It’s the same as students who hate tests or athletes who don’t want to look at the scoreboard.
Some people don’t like the accountability of measured results. Many advertising types prefer to talk about vague terms such as “creativity” or “visual impact.” Bring up the subject of results and they often look like scared rabbits. Frankly, I love measured results. It can be tough on the ego at times. But it eliminates a lot of guesswork and helps assure that campaigns are effective. After all, marketing should be a bottom-line activity.
Recently, we conducted some tests using local Facebook ads and I’d like to share the results.
The technique we used is called “split testing.”
Split testing is a powerful strategy for increasing the effectiveness of advertising. Two versions of an ad are created. One half of your target group see one version of an ad, the other half sees the alternate version. By tracking the number of responses you can determine which ad is more effective. You then use the one that generates the best results in your future advertising. Split testing can help compare different selling appeals, prices, and just about any aspect of your product or service.
By using Google or Facebook ads, you can get results quickly and with a minimum amount of money being invested. In this case, the client was a dental practice looking to attract new patients. The service being offered was a teeth-whitening program.
TEST NUMBER ONE
For the first test, identical headlines and body copy were used. What was being tested was the image. In one, we focused on a close up of woman with an attractive smile. The second image was a close up of just a beautiful smile. Which do you think did a better job of attracting people who wanted to whiten their teeth? Here are the two options that were tested:

Result: The ad with the full face pulled 400% better than the ad with just the close-up of the smile.
TEST NUMBER TWO
The next test compared two different headlines. The first used the “A Whiter Smile For Summer” headline. The second used “Whiten Your Smile for $99.” Again, the only difference between the two ads was the headline. Which do you think got better results?

Results: The headline “Whiten Your Smile for $99″ pulled 53% better than the headline, “A Whiter Smile For Summer.” It appears that bringing the specific price up into the headline added a “deal” factor to the ad that made it more compelling. This then became our new winner and the ad to beat. (This is called “the control” in direct response advertising terms.)
TEST NUMBER THREE
For the next test, we compared an image of a pleasant older couple against our control. All other factors were kept the same. Would both a man and woman with great smiles generate more responses than a single woman?

Results: Again, the image with the smiling woman produced better results, yielding a 58% better response rate. At this point we decided we should give the smiling woman a name. We decided on “Melissa.” It was much easier than constantly saying “the pleasant, smiling, blonde woman.”
TEST NUMBER FOUR
Next, Melissa had to defend her top spot against an attractive younger woman. Again, the only difference was the image. All other factors were kept the same.

Results: The new woman did quite well, out pulling all of our other tested ads. However, she was unable to do better than Melissa. Melissa out pulled the challenger by 47%. So, as our “control” Melissa continues to run.
TESTING – THE KEY TO RESULTS
One thing that becomes crystal clear through testing is that different selling messages and images get different results. If you are not tracking your results and testing new appeals, you are not getting the best yield from your marketing.
By using tools such as Google Adwords or Facebook, it is possible to get tangible results in days. They are very fast tools for measuring the effectiveness of different ads. By building on what works best, you can enhance the results your marketing generates (like what Richard did here). The best way to know what works is to test and measure your results. If you haven’t done so already, make testing a key part of your marketing strategy.





It has been many years since I read his book but over the past few months I have been doing some piecing together, research if you would like to call it that, well as “researchie” as a philosopher can get, of my own in relation to business being a reflection of our life.



I came across this piece of writing a while ago now, actually it was whilst I was going through Palmer and I recently found it again. It was written by a lady called Hunter Lovins who founded the Rocky Mountain Insitute in Colorado, USA. It is a story essentially about patch ups. It is my wish for you to share it with your practice members too. 

There really are many ways to live your life but there are few that will contest that there are many ways to run your business. In fact there are true and tested ways that, if soundly followed, will enable you to establish a profitable business and contribute handsomely to the life of your dreams. But you have to be prepared to look inside – yourself and your business. And, there are many ways to do this. Just look at the number of books on the business shelves at Borders, Barnes and Noble and other such stores. But, there are business principles that I will share with you here that don’t cost the earth, in fact cost nothing, and by merely implementing them and following through with them will enable you to build a profitable business.
Date: Thursday June 24th , 2010